Last updated: 22 August, 2026
At Vyom Healing Crystals (“we”, “us”, “our”), accessible from vyomhealingcrystals.com, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
1. Information We Collect
When you visit our site or place an order, we may collect:
- Contact information: name, email address, phone number, shipping and billing address
- Order information: products purchased, order value, payment method (we do not store your full card details)
- Account information: if you create an account, your login details and order history
- Technical information: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your order, including shipping updates
- Respond to your enquiries and provide customer support
- Send you marketing emails and offers, if you have opted in (you can unsubscribe at any time)
- Improve our website, products, and customer experience
- Prevent fraud and maintain the security of our website
3. Cookies
Our website uses cookies to improve your browsing experience, remember your cart contents, and understand how visitors use our site. You can disable cookies through your browser settings, but some parts of the site may not function properly as a result.
4. Payment Information
All payments are processed securely through our third-party payment providers. We do not store your full credit card or payment details on our servers. Please refer to your payment provider’s own privacy policy for information on how they handle your data.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Delivery and courier partners, to fulfil your order
- Payment processors, to complete transactions
- Email and marketing service providers, if you have opted in to receive communications from us
- Service providers who help us operate our website (such as hosting providers)
We only share the information necessary for these parties to perform their services, and require them to keep your information secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including to meet legal, accounting, or reporting requirements.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal requirements
- Opt out of marketing communications at any time
- Ask us questions about how your data is used
To exercise any of these rights, please contact us using the details below.
8. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Vyom Healing Crystals
Email: hello@vyomhealingcrystals.com